10 Ways to Improve your Awareness and Training Programmes – tip #2 Online

Now your organization has a thoroughly researched, well written business continuity plan sleeping on a shelf somewhere. Time to get the word out!  All employees need to be aware of their role in the plan.  The various team members need to be given some training before they can start to exercise the plan.

Tip #2 Get the word out online

Business Continuity should have a website linked to your employee’s homepage that provides ongoing information on business continuity activities as well as phone numbers and instructions for what to do during an emergency.

Provide regular e-newsletters offering a summary of business continuity activities (including testing results) and reminders on how to respond effectively. Make recent and back issues of these available on the website.

A business continuity blog could be an option, but only if you are disciplined enough to maintain it.  Blogs must be updated regularly to keep people’s attention.

In addition to the requisite informational website, new tools allow online training to be developed once and delivered to thousands of employees on demand. This training can be built with your content, your pictures, and your logo, meeting your specific training objectives. These tools can also provide the ability to develop an awareness “quiz” as a method of measuring awareness or compliance. Common tools used for this type of development include Adobe Presenter (formerly Breeze), Captivate and Articulate.

(For more information on DRI’s professional practices please read Professional Practice Seven – Awareness and Training Programs DRII Professional Practices  June 1, 2012 Version 1)

‘When planning for war, I have always found plans to be useless, but planning to be invaluable.’ General Eisenhower

1 Comment

  1. This is great advice! Many companies think that their business continuity is a ‘back office’ function or for some reason secret. For the planning efforts to be effective, they need to communicate the plans and concepts with the employees. I think an intranet link or blog is a great way of facilitating this.

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