10 Ways to Improve your Coordination with External Agencies – tip 7 identify any staff with conflicting responsibilities in a crisis

Internally, all your plans are written and exercised, your people are trained and aware of their roles and your messages are prepared.  Maybe after your first exercise, you will appreciate that your organization can not respond or recover on its own. The following 10 tips will facilitate your coordination with external agencies.

Tip # 7 Find out which staff members are a member of a public authority or support group

Staff members may be volunteer firefighters, Red Cross volunteers or Salvation Army. Your internal readiness and response will be affected if you are not aware of their obligations. Speak to employees during team selection and training to ensure all participants are aware of their organizational responsibilities and identify any conflict with commitments to the community.

(For more information on DRI’s professional practices please read Professional Practice Ten –  Coordination with External Agencies DRII Professional Practices June 1, 2012 Version 1)

‘When planning for war, I have always found plans to be useless, but planning to be invaluable.’ General Eisenhower

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